Terms and Conditions for

Tukar Bazaar

Last updated: October 22, 2024

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

1. Introduction

1.1. Platform Purpose

The Application (Tukar Bazaar) is a dual-mode platform managed and operated by Tukar Smart Future Private Limited. This platform caters to a diverse range of customers and vendors, featuring both online and offline models. Our offline model provides essential products like clothing, groceries, and daily necessities, while our online e-commerce application connects individual customers, small and large vendors, and manufacturers across India. By facilitating seamless transactions, Tukar Bazaar enhances customer experience through discounts and daily income opportunities, fostering repeat purchases and contributing to the growth of the Indian business economy.

These Terms and Conditions specifically govern all online services and transactions conducted through the Tukar Bazaar online application. They outline the rights and responsibilities of users engaging in any activity on the platform and establish the rules for transactions, interactions, and the use of services available online.

Offline services and businesses offered through Tukar Bazaar are governed by their respective Terms and Conditions, which may be made available at the point of service or through separate agreements. Tukar Smart Future Private Limited reserves the right to update the terms for offline services and businesses as necessary.

As we continue to grow and evolve, we may expand our offerings to include additional services, tools, and features that enhance business interactions, streamline transactions, and support the growth of all our users. We reserve the right to introduce new services or modify existing ones to better meet the needs of our users, business partners, stakeholders, and the broader community we serve.
 

1.2. No Partnership or Agency

These Terms do not create any partnership, joint venture, or agency relationship between you and the Company. We are not involved in any agreements entered into between Users and are not responsible for any disputes arising between Users.
 

 

2. Definitions

"User", "you", or "your": Any individual or legal entity accessing or using our Services.

"Content": Any information, data, text, graphics, images, videos, or other materials uploaded, downloaded, or appearing on the Services.

"Account": The profile created by a User upon registering for the Services.

"Third Party": Any individual or entity other than the Company or its Users.

"Services": The Website, App, and any related services provided by the Company.

"Platform": Refers to the Application (Tukar Bazaar) operated by Tukar Smart Future Private Limited.

"Company", "we", "us", or "our": Refers to Tukar Smart Future Private Limited.

"Transaction": Any exchange of goods, services, or payments between Users facilitated through the Platform.

"Fees": Any applicable charges or commissions that may be applied by the Company for the use of specific services on the Platform.

"Grievance Officer": The individual appointed by the Company to handle complaints or concerns regarding the Platform.

"Personal Data": Any information that relates to an identified or identifiable individual, as outlined in our Privacy Policy.

"Terms": Refers to these Terms and Conditions governing the use of the Platform.


3. User Eligibility

3.1. Legal Capacity

By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

3.2. Compliance with Laws

You agree to comply with all applicable laws and regulations when using our Services. The Company is not responsible for any illegal or unauthorized use of the Services by you

4. User Account Registration

4.1. Account Creation

To access certain features, you may need to register for an Account by providing accurate, current, and complete information.

4.2. Account Security

You are responsible for maintaining the confidentiality of your login credentials and are fully responsible for all activities that occur under your Account.

4.3. Account Updates

You agree to promptly update your Account information to keep it accurate, current, and complete.

5. Services Offered

5.1. Matchmaking Platform

We provide a platform for Users to negotiate and interact with other Users for the sale or supply of goods or services.

The Company does not control and is not responsible for the quality, safety, legality, or availability of the products or services offered on the Services. We do not guarantee that Users will complete a transaction.
5.2 Seller Responsibility
Sellers using the Tukar Bazaar platform are responsible for ensuring the following:
 

  • Product Quality: Sellers must guarantee that all products offered for sale are genuine, of good quality, and meet the descriptions provided on the product listing. If the product does not meet the agreed-upon standard or description, sellers are obligated to facilitate returns, refunds, or replacements as per the policies outlined in Section 6.4.
  • Accurate Product Information: Sellers must provide accurate, truthful, and complete product descriptions, including details regarding product condition, dimensions, specifications, and any warranties. Misrepresentation of product details may result in penalties or account suspension.
  • Compliance with Laws: Sellers are required to comply with all applicable laws and regulations governing the sale of goods, including consumer protection laws, safety standards, and any other relevant legal obligations. Non-compliance may result in legal actions or removal from the platform.
  • Timely Fulfillment: Sellers must fulfill orders promptly, ensuring products are shipped according to the agreed shipping terms. Any delays or issues related to product availability should be communicated to the buyer in a timely manner.